Holiday Shop :: Policies and Delivery Area

Once an order is placed, it is extremely important to ensure that all of the contact information provided on the order with the associated Paypal account is accurate. If your contact information and delivery address is not accurate, please contact us with the correct information at info@mjwservices.com. Within 24 hours (usually 12 hours) of receiving your order notification, we will call you to schedule a 3-5 hour time window for delivery. Scheduling 3-5 hour delivery time windows are essential to account for any delivery delays that may arise such as traffic, weather conditions, or an extraordinarily busy day at our retail location.

Dependant on the current delivery schedule, some same day deliveries may be available, which can be determined when you receive our call to schedule. Our staff is extremely busy during this short season, so allowing time for your order to be processed is appreciated.

Based on each specific order received, our expert staff members will personally select each of your items with the goal of meeting your expectations of the 'perfect' tree from our current fresh stock available.

Upon delivery, if there are any issues with your order or you are displeased in any way, please contact us right away and we will do our best to rectify the issue. It is our priority to address any questions or concerns you have regarding your order as promptly as possible to guarantee your satisfaction with our products and service.

Generally, delivery is only available in the following cities. We do not ship or deliver outside of the greater Seattle/Eastside area. Please call us if you are unsure we service your area or if you have any other questions or concerns regarding your order or delivery.

  • Bellevue
  • Redmond
  • Kirkland
  • Issaquah
  • Newcastle
  • Mercer Island
  • Seattle
  • North Renton

Tree Delivery & Set-Up and Tree Removal & Disposal Prices:

Note that the delivery & set-up fee is the 'Shipping & Handling' fee that will be automatically applied to your order at check-out. The standard delivery and set-up fees are as follows:

Wreaths & Other Items   ~   $50.00
Up to 7' Trees   ~   $65.00
8' - 9' Trees   ~   $75.00
10' - 14' Trees   ~   $175.00
15' & Up Trees   ~   Call for availability & pricing

Typically, we can only accept online orders between November 1st and December 15th, due to the limited supply of fresh cut trees we receive from our tree farm. If you desire to place an order outside these dates, we will do our best to accommodate them, however, there is no guarantee the inventory for your order will be in stock. Please contact us prior to placing an order to verify inventory availability outside of these dates or if you have any other requests.

We appreciate your consideration of our delivery policies and thank you for allowing MJW Services to make your Holiday Season bright!

Tree Types
 

MJW Services, Inc. is fully Licensed, Bonded and Insured. Contractor # MJWSESI968L5

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